Customer Service
Zingerman's Guide to Giving Great Service by Ari Weinzweig ISBN: 1401301436
- A quick easy read of only about 100 pages, a good refresher for those who forgot what customer service is and why it is important.
Pharmacy Math
Pharmacy Calculations by Don Ballington and Tova Wiegand Green ISBN: 978-0-76383-465-4
- One of my Favorite math books. Gives good real life questions.
Pharmaceutical Calculations by Howard C. Ansel ISBN: 978-1-5825-5837-0
- Great book for more advanced math and for those considering becomming a pharmacist.
Dosage Calculations by Gloria D. Pickar and Amy Abernathy ISBN:978-1-4180-8047-1
- Very good book, great pictures and explanations. Not pharmacy specific but it covers most of the basics.
Pharmacology And Pharmacy Practice
Pharmacology for Technicians by Don Ballington and Mary Laughlin ISBN: 978-0-76383-481-4
Pharmacy Practice for Technicians by Don Ballington and Robert J Anderson ISBN: 978-0-76383-460-4
- I have been using the books by Ballington for years and they just keep improving. Corresponding workbooks and a Lab book are also available.
Pharmacology for Pharmacy Technicians by Kathy Moscou and Karen Snipe ISBN: 978-0-323-04720-3
PTCB Study Guides.
Mosby's Review for the Pharmacy Technicians Certification Examination by James Mizner ISBN: 978-1-4160-6204-2
- This is the book my students seem to like the best, it asks several questions and then explains the correct and incorrect answers. Includes several Practice Tests. The publisher has offered free shipping and a discount for ROP students, just click the link.
Drug References:
Tarascon Pocket Pharmacopoeia, Delux Lab-Coat Edition.
ISBN: 0763777706
- One of my favorite drug references. It also comes in a pocket version but it is smaller and harder to read. Check out the website as it is also available in electronic versions.
http://www.tarascon.com/products/?bc=7770-8
Success:
Success for Dummies by Zig Zigler ISBN: 0-7645-5061-6
- A very successful person told me this was one of the best books ever written on success.
The Automatic Millionaire by David Bach ISBN: 978-0767923828