Connect-ED

Hiawatha CUSD 426 Improves Emergency Communication, Parent Outreach and 
Response with Implementation of Connect-ED® Service 

The Connect-ED service enables school/district leaders to  schedule, send, 
and 
track personalized voice messages at up to six phone numbers and two e-mail 
addresses per person. In all, the multi-modal service helps officials reach 
out to parents and staff via:

·	Voice messages to home phones, work phones, cell phones, and even e-
mails 
·	Text messages to cell phones, PDAs and other text-based devices 
·	Written messages to e-mail accounts 
·	Messages to TTY/TDD receiving devices for the hearing impaired 


The system can be used to inform parents and staff members of school closures 
and contingency plans due to inclement weather, issues arising from 
pandemics, or other late-breaking developments. The  Connect-ED service has 
been successfully used for communication by schools across the country during 
events such as Hurricane Katrina, Hurricane Ernesto, school shootings, and to 
help locate missing children.  It is also an effective way to keep parents 
informed about important events in their child’s education.

The school’s new time-sensitive mass notification service will play a key 
role in the Hiawatha School District's emergency preparedness and response 
plan and can be used for other time-sensitive issues of public interest.  The 
comprehensive communication system is the most effective way for school 
officials to quickly communicate across the district and notify parents and 
staff about important information.

Hiawatha CUSD 426 will be testing the Connect-ED service in the very near 
future.  The district advises that it is also testing the data 
provided by parents.  If you are a community member who erroneously receives 
a call, please contact Karen Keneway at (815)522-2669 and your number will be 
removed from the service immediately.

More information about the Connect-ED service is available online at 
www.blackboardconnect.com.