Frequently Asked Questions: This page contains answers to common questions of students and parents.

1. How do I initialize my phone mailbox and change my personal greeting?
2. How do I create a personal group of contacts in GroupWise?

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How do I initialize my phone mailbox and change my personal greeting?

Initializing your Mailbox
� Dial 279 OR press the VOICEMAIL key on your telephone.
� Press the * key, the system will not prompt you to do this.
� Enter your mailbox number (extension number if you have a phone).
� Enter your password (it�s your mailbox number or the # key
initially).
� Press the # key.
� You will be prompted to change your password. It may be up to 12
digits in length. Enter the new password and press #.
� It will repeat the password to you, if it�s correct press #.
� Then you will be prompted to say your name for the directory. This
is just your name not a greeting.
� After the tone record your name and press #.
� Press 1 to listen to it, press 2 to append it, or 3 to re-record
your name.
� If it is acceptable, press #.
� Once these steps are complete, the mailbox is initialized.
Changing Your Greeting
� Dial 279 OR press the VOICEMAIL key on your telephone.
� Press the * key, the system will not prompt you to do this.
� Enter your mailbox number (extension number if you have a phone).
� Enter your password (whatever you made it when initializing it).
� Press the # key.
� Press 4 for Personal Options.
� Press 1 to change your personal greeting.
� Press 1 to change your primary greeting or press 2 to change your
alternate greeting.
� After the tone, record your greeting, when finished, press #.
� Press 1 to listen to it, press 2 to append it, or 3 to re-record
your greeting.
� If it is acceptable, press # again to save the greeting.
� To switch to the alternate greeting, listen to it and press # to
save it.

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How do I create a personal group of contacts in GroupWise?

To create and save a personal group
1. Click on the toolbar.
2. Click the personal address book (your name) you want to add this
group to.
3. Click New on the toolbar > Group > OK.
4. Type a name for the group.
5. Type comments, such as a description of the group.
6. Click Add.
7. Click To, CC, or BC > double-click or Ctrl+click and drag the users
and resources for your group.
If the users you want to add are in a different address book, click the
address book on the Look In drop-down list.
To filter the list of entries by contacts, groups, or resources, click an
option on the drop-down list.
8. To add an entry that is not in an existing address book, click New
Contact > fill in the information > click OK > double-click the entry.
9. Click OK twice.

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