All requests for technical support must be entered through our
online tracking system as opposed to verbal, email or written
requests.
If your computer cannot connect to the online help desk, please
find another nearby computer that you can submit your inquiry
from.
We encourage all users to try restarting your computer (and/or
printer if it is a printing problem) and see if the solution to
your problem is already documented in our FAQ/Tutorials before
submitting a request to our tech support team. Due to the lack of
resources and high demand for technical support, there may be a
waiting period for requests that require on-site support.
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