FAQ

Frequently Asked Questions: This page contains answers to common questions of students and parents.
  1. What if my computer is not powering up?
  2. What is backing up?
  3. What if my computer freezes?
  4. A blank screen appears after the computer starts up.



What if my computer is not powering up?

When computers do not power up 90% of the time if is that the cables or 
cords are not properly connected.
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What is backing up?

You should back up or save your work every few minutes.  You should also 
make a copy of your work in case anything happens to your original file.
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What if my computer freezes?

You can control, alt, delete on a PC - on a MAC opion, apple, escape. 
End the task or force quit the application.  
If that does not work unplug the computer and wait 10 minutes and startup 
again.
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A blank screen appears after the computer starts up.

Make sure the monitor is turned on. Check the surge protector light is on.  
Check all cables connections to and from each component, they sometimes 
become loose.  If the steps above do not solve the problem, insert a boot 
disk & restart the machine.  
A diagnostic program such as Norton utilities has an emergency boot disk.  
Boot disks can be created in Microsoft Windows by selecting Add/Remove 
Programs from the Control Panel.
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