BEDFORD PUBLIC SCHOOLS TELEPHONE USER GUIDE

While listening to a voice mail message:

You can press the number 2 to end the playback.

After listening to a message, the following keys are available:
4 - Reply to the message
5– Next Message
6– Delete Message
7– Archive Message
8– Time stamp message
9– Redirect Message to another Voicemail box
0– Save message as new
#- Repeat Message

 FORWARD YOUR CALL IMMEDIATELY TO VOICE MAIL-Lift handset.-Dial *4, hear beeping.-Dial 4.-Hang-up

INITIALIZE VOICE MAIL WITH ASSIGNED PHONE-Lift handset and press the number 4.-V/M will answer and will help you set up your mail box, follow the prompts.-Answer  1 for yes and 2 for no.-You will be asked to give your first and last name, record a greeting and set your security code.

 INITIALIZE VOICE MAIL IF NOT ASSIGNED A PHONE-From any phone, press the number 7 follow by a 9 and your assigned mail box number.-The V/M will then help you set up your mail box, follow the prompts.-Answer  1 for yes and 2 for no.-You will be asked to give your first and last name, record a greeting and set your security code. TO CHECK NEW MESSAGES IF ASSIGNED A PHONE-Lift handset and press the number 4.-Enter your security code.-enter 1 for yes to check new messages.-The system will play back all new messages and allow you to rely. If you don't have a reply press 2 and the next message will play.
TO CHECK NEW MESSAGES IF NOT ASSIGNED A PHONE-Lift handset at any phone and press the number 7.-Enter 9 and voice mail box number.-Enter your security number.-Enter 1 for yes to check new messages.-The system will play back all new messages and allow you to reply. If you don't have a reply press 2 and the next message will play. TO ARCHIVE AN OLD MESSAGE-Access your voice mail box.-After listening to new messages you will be asked if you want to listen to your old messages.-Press 1 to listen to your "old" archived messages.-If you want to save the archived messages follow the steps for archiving a message. TO TRANSFER A CALL DIRECTLY TO VOICE MAIL-With call in progress press TRF key.-Press 7 and listen for voice mail to answer.-Once voice mail box answers enter the 4 digit voice mail box number.-Press 2 and hang up.
TO MARK A MESSAGE-Your voice mail messages can be marked Urgent (these messages will be heard first), Private (cannot be redirected) and Return Receipt (lets you know when the message was heard).-After recording a message the system will ask Message options?-Press 1 for yes.-Press 2 not to edit message.-Press 1 to request special delivery option.-system will confirm option chosen.-Enter 1 to send message. TO CHANGE NAME, GREETING OR SECURITY CODE-Access your voice mail box.-Press 2(NO) until you hear "ACCESS SET UP OPTIONS".-Follow instructions to change the desired personal option CANCEL-Lift handset.-Dial #4.-Hang up
TO MAKE AN OUTSIDE CALL  -Lift the handset or press SPKR key.-Dial access Code 9 -Dial phone number      TO MAKE AN INTERNAL CALL -Lift handset press SPKR key-Dial 4 digit extension number                 TO TRANSFER CALL -With call in progress press TRF key -Receive tone        -Dial station number -Hang up or wait for called party to answer                                        
TO PLACE CALL ON HOLD    With call in progress press HOLD TO TAKE CALL OFF  HOLD   -Press flashing line button            SETTING UP CONFERENCE CALL    -Place first call and press TRF key-Dial second call and press TRF key-Dial third call and press CNF key-Will accommodate up to THREE parties including the initiating party
CALL FORWARD BUSY/NO ANSWER FOR VOICE MAIL   -Lift handset and press the right hand line key marked FWD -Press 4 -Calls will be forwarded after 5 rings or if the station is busy CANCEL CALL FORWARD BUSY/NO ANSWER FOR VOICE MAIL  -Lift the handset and press top right hand line key marked FWD CALL PICK UP-GROUP -Hear phone ring in your group-Pick up handset or press SPKR key-Press line key marked CALL PICK UP                 
TURN MICROPHONE ON/OFF   -Press FNC key -Press 1 ADJUST RINGER TONE -Lift handset or press SPKR key -Press FNC key -Press 3 -Hang up handset or press SPKR key  -Continue above steps to choose one of four settings ADJUST RINGER VOLUME -Press up or down arrows while talking on phone or while talking hands free
TO INITIATE A SYSTEM SPEED DIAL -Lift handset or press SPKR key -Press 52-Press 0 plus the two digit entry code. TO PROGRAM ONE TOUCH KEYS   -With handset down press FNC key-Press button to be programmed    -Dial 9 plus the phone number -If a long distance number, dial 9 1  the area code and the phone number -Press FNC key TO PROGRAM PERSONAL SPEED DIAL -Press SPKR key -Press 51-Press bin code 0 - 9-Press 9 plus the phone number -If a long distance call, press 1 area code and the phone number
TO ACCESS VOICE MAIL WHEN OFF PREMISES-If local call dial 850-6019 or if long distance dial 1-877-850-6019.-Voice mail will answer at which time enter 9 plus your voice mail box number-You can listen to your messages as well as change any of your personal options TO LEAVE A VOICE MAIL MESSAGE FOR ANOTHER PERSON WHEN OFF PREMISES-Dial 850-6019 or 1-877-850-6019-Enter the voice mail box number of the desired party. CALL FORWARD BUSY/NO ANSWER FOR VOICE MAIL-Lift handset and press top right hand line key marked FWD.-Press 4.-Calls will be forwarded after 5 rings or if the station is busy.
CANCEL CALL FORWARD BUSY/NO ANSWER FOR VOICE MAIL-Lift handset and press top right hand line key marked FWD. FORWARD CALLS TO VOICE MAIL AFTER 5 RINGS(MULTI LINE)-Lift handset.-press key marked FWD, hear beeps.-Dial 4.-Hang up. CANCEL(MULTI LINE)-Lift handset and press top right hand line key marked FWD.
FORWARD CALLS TO VOICE MAIL AFTER 5 RINGS(SINGLE LINE)-Lift handset.-Dial *5 hear beeps.-Dial 4.-Hang up. CANCEL(SINGLE LINE)-Lift handset.-Press #5.-Hang up.